Thank you for shopping with Mansab Biotics. We are committed to providing high-quality products and ensuring customer satisfaction.

Return & Refund Eligibility

• Return or refund requests must be submitted within 7 days of receiving your order.
• Products must be unused, unopened, and in their original packaging to be eligible for a return, refund, or exchange.
• Due to health, hygiene, and safety regulations, opened or used products cannot be returned unless they are damaged, defective, or incorrect.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery. To help us resolve your request quickly, kindly provide:

• Clear photos of the product
• Photos of the outer packaging
• Your order number

Refund Process

• Once we receive and inspect the returned item, we will notify you whether your refund request has been approved or declined.
• If approved, your refund will be processed to your original payment method within 5–10 business days.

Shipping Charges

Shipping charges are non-refundable, except when the return is due to an incorrect or damaged item sent by Mansab Biotics.

Need Assistance?

If you have any questions or require support regarding your order, our customer support team is here to help. Please don't hesitate to contact us—we'll be happy to assist you.